Privacy policy
Lahza is a free health-education site. We do not sell your data or use it for advertising, and you never need an account. This page explains exactly what happens when you visit.
Last updated: 25 October 2026
What we do not do
- We do not use cookies.
- We use no advertising trackers and no third-party analytics.
- We do not sell or share any information with advertisers.
- Fonts, images and videos are all served from lahzaem.com itself, not from other companies.
Counting visits
- We count visits as daily totals only: how often each page was opened, from which country (worked out by our hosting provider from the connection), where the visit came from (for example Instagram or Google), and whether the device is a phone or a computer.
- We do not store your IP address or any identifier that tells you apart from anyone else.
- To prevent abuse we keep, for no more than 24 hours, a one-way scrambled code derived from the connection address. It cannot be turned back into the address, and it is then deleted.
Stored only on your device
- Your light or dark display choice.
- Your progress in the site games, and the name you type on a badge if you type one (unless you choose to send the badge to Lahza — see below).
- The ambulance number for your country during the visit.
- This stays in your browser and is not sent to us. Clearing the site data in your browser removes it.
The "Ask us" form
- If you send a question we keep the question, and your name and contact details if you give them (both optional), in a database only the Lahza team can read.
- We may publish the question itself with a general answer, but never the name of the person who asked or anything about them.
- Please do not write personal medical details or file numbers in the form.
- To have your question deleted, write to us through the same form or on Instagram @lahzaem.
School workshop attendance
- After a Lahza workshop a student can record their attendance and rate the workshop: first name and grade only, the school name if they wish, and the survey answers.
- We never ask for a full name, a phone number, an email or a photo. Only the Lahza team can read these answers, and they are never published.
Printed QR codes
- When a QR code from our printed material is scanned we count the scans per code, with no information about the person.
Hosting and outside links
- The site is hosted by Cloudflare, which technically handles connections to deliver and protect the pages, under its own policy.
- Links to Instagram, TikTok, YouTube and Facebook take you to those platforms, each with its own privacy policy.
"The newest Lahza savers"
- After the "Lahza Lifesaver" game you can, only if you choose, send your badge (name and photo) to Lahza.
- Sending needs a parent's or guardian's name and consent (or your own if you are 18 or over), a separate consent to show it on the site, and a separate, optional consent to post it in Instagram stories.
- We keep the badge, the name, the guardian's name, the consent choices and their date in a database only the Lahza team can read.
- Nothing appears on the site before we review it, and we show only the first name, the photo and the date — never the guardian's name or anything else. The savers page is kept out of search engines.
- You get a removal code when you send; send it to us through "Ask us" or Instagram @lahzaem and we delete the photo and all its data for good.
Children
- The site games have no accounts or sign-up and collect no personal data from children — except a badge that a parent or guardian chooses to send to "the newest Lahza savers" with their consent, as described above.
This content is for general health education only and is not medical advice. In an emergency, call the ambulance immediately.